Privacy Policy
SelectDr Privacy Policy
Effective and last updated: April 4, 2025
This Privacy Policy (the “Policy”) explains how Morpheus Holdings, Inc., operating as SelectDr (“SelectDr,” “us,” “our,” or “we”) collects, uses, and discloses personal information(1) from authorized users of web-based software applications or call center services that we provide to our business customers (the “Services”) to the extent we direct the purposes and means of processing of information collected from such authorized users (“Eligible User Information”) and (2) from users of our website www.selectdr.com and any other websites and online services, other than the Services, that we operate and that include a link to this Policy (collectively, the “Websites”).
The products and services that we provide to our business customers, including the Services, may cause us to receive, collect, use, disclose, or process personal information on behalf of and at the direction of those business customers that is not collected through the Websites and does not constitute Eligible User Information. That information is not subject to this Policy. Instead, we process that personal information at the direction of, and pursuant to our agreements with, those business customers. If you have questions about the handling of personal information that our business customers process using our Services, please contact the relevant business customer directly.
By using any of the Websites or Services, you agree to the terms of the Privacy Policy in effect at the time of use. If you do not agree to the terms of this Privacy Policy, please do not use any of the Websites or Services.
Throughout this Policy, we refer to the term “personal information.” Personal information means data which identifies, describes, is associated with, or for which an individual’s identity may reasonably be determined, such as name, postal address, email address, telephone number, driver’s license number, Social Security number or other government-issued identification number, credit card number, or other unique identifiers. It does not include information publicly available, such as information available in federal, state, or local records.
In some jurisdictions certain personal information is considered “sensitive personal information.” Sensitive personal information includes your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric -data used to identify a person, health-related data, and sexual orientation. For more information regarding our collection and use of sensitive personal information please see Right to Limit Use and Disclosure of Sensitive Personal Information section below.
Information We Collect About You
When you use or access the Websites, or use the Services as an authorized user of one of our business customers, we may collect personal information directly from you, such as the following:
- Identifiers, such as name, email address, phone number, and the name of your employer.
- Information you submit when you contact us through the Websites or Services.
- Limited health information as necessary to provide referral results and provide the Services.
We also may collect certain other information automatically when you visit the Websites, or use the Services as an authorized user of one of our business customers, such as the following:
- Browser and Device Information. Certain information may be automatically collected by most browsers or devices, such as information about user devices (such as IP addresses and MAC addresses), operating systems, and browsers.
- Information Stored in Cookies. The Websites and Services may also use available web-based technologies to collect personal information, such as cookies, pixels, or web beacons. Cookies are pieces of information stored directly on users’ computers or devices. Cookies allow us to collect information such as browser type, time spent on online services, pages visited, referring URL, and other traffic and usage data. We may also use cookies for purposes such as determining what features interest our users, revising our site features or operations, and as further described below. For more information, see the Managing and Blocking Cookies, Your Choices, and Opt-out Preference Signals sections below.
- Pixel Tags and Log Files. The Websites and Services may also use other tracking systems such as log files and pixel tags. For example, pixel tags, sometimes called web beacons, are similar in function to a cookie and can tell us certain information like what content has been viewed.
- Information Collected in Connection with Analytics Technology: We may use various technologies to learn more about how visitors use the Websites and as part of our marketing activities, such as Google Analytics. Google Analytics uses cookies to help us analyze how visitors use the Websites. The information generated by the cookies about your use of the Websites includes your IP address and device IDs. If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, including how Google Analytics collects, uses, and discloses information, refer to the following page: www.google.com/policies/privacy/partners/. We may also use other technologies to monitor your activities on our Websites.
On our Websites, we may use one or more of the following cookies:
- Strictly Necessary Cookies. These are used to provide the Services and to prevent fraudulent activity, improve security, and for the administration of the Websites and Services.
- Functional and Preference Cookies. These are used to remember choices you make regarding the Websites and help remember you when you visit the Websites to manage your access and privileges.
- Performance Cookies. These are used to collect information about how you use our Websites and improve the Websites performance by showing us pages you visit, any difficulties experienced, and whether or not the content provided is effective.
- Targeting Cookies. These cookies may be placed on our Websites by us or our third-party partners and are used to show you advertisements for goods and services that are targeted to your interests based on your actions on our Websites and information submitted by users of our Websites. These personalized advertisements may appear on our Websites or the websites of our third-party partners. We also use these to provide you with content that is tailored to your interests.
Managing and Blocking Cookies
Through browser settings, you can manage or block the use of cookies. In addition, you can use opt-out tools for ad networks and firms who participate in the Network Advertising Initiative as http://optout.networkadvertising.org/ or the Digital Advertising Alliance as http://optout.aboutads.info/.
To effectively manage cookies via browser settings or through these ad industry opt-out tools, you must opt-out and set cookie preferences on all browsers and all devices that you use. If you clear the browser cache or cookies, be sure to reset your preferences.
Please note that blocking or disabling cookies may prevent or impair functionality and use of the Websites.
Please see your browsers help files for additional information about viewing and changing your browser settings to manage or block cookies.
Uses and Purposes for Processing Your Information
We may use, disclose, transmit, transfer, store, and otherwise process the information described in the Information We Collect About You section for various purposes, including:
- Providing, developing, maintaining, personalizing, protecting, and improving the Websites, Services, and services we offer and provide to you and others, including our business customers.
- Operating, evaluating, debugging, identifying and repairing errors, effectuating similar functional enhancements, and improving our Websites, Services, or other services.
- Understanding how you and our business customers use our Websites, Services, and other services, performing analytics, analyzing and reporting on usage and performance of the Websites, Services, and marketing materials, and determining what features and services may interest you and our business customers.
- Managing advertising and marketing activities, including engaging in targeted and cross-context behavioral advertising and offering surveys, contests, giveaways, and other promotions.
- Communicating with you and others, including responding to your requests and providing promotional information.
- Offering, marketing, or advertising products, programs, and services from us, our affiliates, business partners, and select third parties to you, including through targeted advertising.
- Storing information about your preferences, recognizing you when you use the Websites, Services, and customizing your experience.
- Synchronizing users across devices, affiliates, business partners, business customers, and select third parties.
- Creating aggregate or deidentified data.
- Legal and safety purposes, such as maintaining the safety, security, and integrity of our Websites and Services, other technology assets, services, and our organization, preserving or enforcing our legal rights and property; protecting our users, our employees, and others; and complying with industry standards.
- Protecting against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
- Enforcing our policies, terms of use, contracts, or other legal rights.
- Evaluating or participating in an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
- Complying with law and legal obligations.
- Such other purposes as you may authorize or that we otherwise disclose.
Our employees and agents may view your personal information to perform their jobs and address your needs. We authorize their access to your personal information on a need-to-know basis to provide you with information or services, or for one of the other reasons listed in this section, and always in connection with a contractual obligation to protect the privacy of that information.
Disclosure of Your Information
We will not sell, rent, or lease any information we collect from you to others. We will not make your personal information available to any unaffiliated parties, except as disclosed or as follows:
- To our business customers, such as in connection with individual requests (discussed below) which they may need to address for you.
- To our affiliates and subsidiaries, but only to provide Services.
- To our business partners, such as partners involved in joint business transactions.
- To parties and networks that enable or participate in targeted and cross-context behavioral advertising and/or that provide online tracking technologies that we use to analyze the use of the Website, Application, and any other online services.
- To our contractors, service providers, and other third parties we use to support our organization, which may include support of any of the data uses described above.
- To comply with applicable law, other legal requirements, and industry standards.
- To enforce our policies, terms of use, contracts, or other legal rights.
- To investigate or prevent unlawful activities or misuse of the Websites or Services.
- To protect against malicious, deceptive, fraudulent, or illegal activity, and participating in any prosecution or enforcement of laws or agreements meant to prevent or punish such activity.
- To operate, evaluate, debug, identify and repair errors, effectuate similar functional enhancements, and improve our Websites, Services, or other services.
- To protect the legal rights, property, safety, and security of us, our users, our employees, and others.
- To comply with law and legal obligations.
- To an actual or potential buyer, successor, or other organization in the event of an actual or potential merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including as part of bankruptcy, liquidation, or similar proceedings.
- To such other parties as you may authorize or that we otherwise disclose.
Marketing and Advertising
We do not currently share or sell personal information for the purposes of marketing or advertising, including cross-contextual behavioral advertising. If we decide to do so in the future, we will provide you the opportunity to opt-out of our sharing of your personal information.
Your Choices
You may choose not to provide the personal information we request through the Websites and Services. However, not providing information we request may restrict your ability to use certain features of the Websites and Services. For example, you may be able to restrict the collection of personal information or functionality through your device’s operating system or by disabling cookies but doing so may prevent you from using the functionality of the Websites or Services. Some Internet browsers have a “do-not-track” feature that let you tell the Websites or Services that you do not want to have your online activities tracked. At this time, the Websites and Services do not respond to browser “do-not-track” signals.
Opt-Out Preference Signals
We have configured our services to process opt-out preference signals, also sometimes referred to as global privacy controls, that may allow you to inform us of your desire to opt out of sales or sharing as described in this Policy. Opt-out preference signals must be in a format commonly used and recognized by businesses and be delivered by a platform, technology, or mechanism that makes clear to consumers that the use of the signal is meant to have the effect of opting the consumer out of sales and sharing of personal information as described in this Policy. If you do not have an account with us or are not logged into your account, your opt-out preference signal will be linked to your browser identifier only and may not be linked to other personal information, such as account information, about you that we process that is not associated with your browser identifier. For more information regarding global privacy controls and how to use them please visit the GPC website, https://globalprivacycontrol.org/#WhatIsGPC.
If we receive an opt-out preference signal from you, we may offer you the option to provide additional information to help facilitate your opt-out request. We may also notify you if an opt-out preference signal we receive from you conflicts with your privacy settings or participation in certain programs we offer and request your consent to sales or sharing of personal information or to affirm your intent to withdraw from any relevant programs.
Individual Rights in Relation to Personal Information
You may have the certain legal rights in relation to our use of your personal information.
Some jurisdictions (state, federal, national and international), provide individuals with certain rights regarding their personal information. Examples of these laws, (without limitation) are: California (California Consumer Protection Act (“CCPA”) or the California Privacy Rights Act (“CPRA”)) and the Texas Data Privacy and Security Act (“TDPSA”). To exercise any rights your jurisdiction may provide, please use the contact information provided in the Questions and Contact Information section. Your rights will depend on the location in which you reside when your personal information is collected or otherwise processed. The following illustrates the rights that may be afforded under the CCPA, TDPSA, or your jurisdiction collectively:
- Being informed about how we obtain and process your personal information;
- Viewing and obtaining a copy of the personal information we maintain about you;
- Amending or revising personal information we maintain about you;
- Having personal information we maintain about you erased or forgotten;
- Objecting to the use of your personal information for direct marketing;
- Restricting our use of the personal information we maintain about you;
- Transferring the personal information we maintain about you to another entity who will provide substantially similar services;
- Objecting to our use of personal information we maintain about you;
- Objecting to automated decision making based on your personal information;
- Objecting to automated profiling based on your personal information;
- Knowing from where we obtained your personal information;
- To receive the same services (to the extent possible) at the same price regardless of whether you exercise your individual rights under this statement;
- Withdraw your previously provided consent (this right may only be available on a prospective basis); or
- Filing a complaint with us or the appropriate governmental entity.
Some states require specific information regarding our practices and that your rights be provided to you in the form of a privacy notice. These notices are provided in the State Specific Privacy Notices section below.
We may require that you verify your identity before exercising your individual rights. In most circumstances, individual rights are not absolute and where applicable law permits or requires, we may choose to limit or deny a request. If we limit or deny a request, we will provide an explanation in writing.
We will respond to your request after receipt. The period of response may be extended by forty-five (45) or sixty (60) days if more time is required. In that event, we will inform you of the reason and extension period in writing. For more information on response times, please see the State Specific Notices.
State-Specific Privacy Notices
For more information regarding your state-specific rights, please refer to the State-Specific Notices at the end of this Policy. To exercise any rights your jurisdiction may provide, please use the contact information provided in the Questions and Contact Information section.
California Privacy Rights
NOTICE AT COLLECTION FOR CALIFORNIA RESIDENTS
California residents have the right under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (collectively, “California Law”), to receive notice of the categories of personal information we collect, the purposes for which those categories will be used, and how long the personal information we collect is maintained. You are also entitled to receive notice regarding your rights under California Law.
When we use the term “Personal Information” in this Privacy Notice, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Any other terms defined in the CCPA or CPRA have the same meaning when used in this Privacy Notice.
Not included in the definition of Personal Information is information that is publicly available, information that has been de-identified or aggregated, or information exempt from the purview of the CPRA, such as:
- Protected Health Information (“PHI”) governed and protected by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and the California Confidentiality of Medical Information Act (“CMIA”) or clinical trial data; and
- Personal Information regulated by certain industry-specific privacy laws, such as the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA), California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
Personal Information We Collect
We collect Personal Information from and about you for a variety of purposes. To learn more about the types of Personal Information we collect, the sources from which we collect or receive Personal Information, and the purposes for which we use this information, please refer to the Information We Collect About You section in this Policy.
We have collected the following categories of Personal Information from consumers within the last twelve (12) months:
Categories | Examples | Collected | Source, Purpose, and Use |
Identifiers | Name , address, email address, phone number, etc. | Y | We collect this information directly from you and automatically when you interact with us. We may share this information with trusted partners and third party service providers to communicate on our behalf, and provide you with promotional content or other information that may be of interest to you, and for the purposes outlined in our Privacy Policy. |
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | N | N/A |
Protected classification characteristics under California or federal law | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | N | N/A |
Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | N | N/A |
Biometric information | Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | N | N/A |
Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | N | N/A |
Geolocation data | Physical location or movements. | N | N/A |
Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information. | N | N/A |
Professional or employment-related information | Current or past job history or performance evaluations. | N | N/A |
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | N | N/A |
Inferences drawn from other Personal Information | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | Y | We collect this information directly from you and automatically when you interact with us. We may share this information with trusted partners to communicate on our behalf, and for the purposes outlined in our Privacy Policy. |
Purposes for Collection, Use, and Disclosure of Personal Information
Generally, we may collect, use, or disclose the Personal Information about you for one or more of the following purposes: (a) To fulfill or meet the reason you provided the information; (b) To administer our Site; (c) To market to you; (d) To address and remedy any inquiries or complaints made by or about you related to our services; (e) To recognize you and remember your information when you return to our Site; (f) To help maintain the safety, security, and integrity of our services, technology assets, and business; (g) To operate, maintain, and provide to you the features and functionality of our services; (h) To personalize your experience and to deliver custom content and product and service offerings relevant to your interests; and (i) To respond to law enforcement requests.
We may also use or disclose your Personal Information in accordance with your consent, when required by law to do so, or if it is necessary for a corporate transaction (such as a merger or acquisition). We will not collect additional categories of Personal Information or use the Personal Information for materially different, unrelated, or incompatible purposes without providing you additional notice.
For more information regarding our collection, use, and disclosure of Personal Information please see the Information We Collect About You, Uses and Purposes for Processing Your Information, and Disclosure of Your Information sections of this Policy.
Sharing of Personal Information
We may share the Personal Information we collect for the following reasons:
With Affiliates
We may share the information we collect with our affiliates (as listed in the Policy) to, among other things, provide the services you have requested or authorized and to help us manage the availability and connectivity of the Websites.
With Employees, Contractors, and Agents
We may share information we collect with our employees, contractors, and agents, including third-party service providers, that perform services and functions at our direction and on our behalf, but their use of such information shall be limited to the performance of their duties and is consistent with our purposes for using such information.
With Other Third Parties for a Business Purpose or as Permitted or Required by Law
We may share information about you with other parties for our business purposes, to send you products or services that you may be interested in, or as permitted or required by law, including: (a) to comply with a law, legal process or regulations; (b) responding to or cooperating with law enforcement authorities, other government officials or other third parties pursuant to a subpoena, a court order or other legal process; (c) to protect the vital interests of a person; (d) to protect our property, services and legal rights; (e) to companies we plan to merge with or be acquired by; and (f) to support our audit, compliance and governance functions.
California Rights and Choices
The California Law provides California residents with certain rights regarding their Personal Information (subject to certain limitations at law). The following section describes your rights and explains how to exercise those rights.
Right to Access and Portability
California residents have the right to request that we disclose certain information about our collection and use of Personal Information over the last twelve (12) months. Once we receive and confirm your verifiable consumer request, in which we may have to gather further identifiable information to confirm your identity, we will disclose to you the following:
- The categories of Personal Information we collected about you;
- The categories of sources for the personal information we collected about you;
- Our business or commercial purpose for collecting or selling that Personal Information;
- The categories of third parties with whom we share that Personal Information;
- The specific pieces of Personal Information we collected about you (also called a data portability request); and
- If we disclose your Personal Information for a business purpose, identifying the Personal Information categories disclosed.
Upon receiving a verifiable access request, we will deliver the accompanying information to you in a portable, easily readable electronic format.
Right to Deletion
California Law allows California residents the right to request that we delete any Personal Information about you that we collect and retain, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, in which we may have to gather further identifiable information in order to confirm your identity, we will delete (and in turn direct our service providers to delete, if applicable) your Personal Information from our records, unless an exception applies.
We may deny a deletion request if retaining the information is necessary to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity;
- Debug products to identify and repair errors that impair existing intended functionality;
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Enable solely internal uses that are reasonably aligned with consumer expectations;
- Comply with a legal obligation and requests from law enforcement agencies; and
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Right to Opt-Out of the Sale or Sharing of Your Information
We do not sell Personal Information, as the term “sale” is defined in the CPRA, and will not sell Personal Information in the future, and in the preceding twelve (12) months, have not sold any Personal Information. We do share your information with third-parties who assist us in providing you with the services you signed up for. We also share information with third parties who assist us in operating our website and marketing our services. If you request, we will limit or cease sharing information we collect from you as directed. However, if you prevent the sharing of all information collected, we may not be able to provide you with the services you have requested.
Right to Limit Use and Disclosure of Sensitive Personal Information
Under the CPRA, with certain limitations, California residents have the right to limit the use of that resident’s sensitive personal information, as that term is defined in the CPRA, to that use which is necessary to perform the requested services or provide the goods requested. Under the CPRA, the following types of information are considered sensitive personal information:
- A consumer’s social security, driver’s license, state identification card, or passport number;
- A consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;
- A consumer’s precise geolocation;
- A consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership;
- The contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication;
- A consumer’s genetic data;
- Biometric information for the purpose of uniquely identifying a consumer;
- Personal information collected and analyzed concerning a consumer’s health; or
- Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation.
We may collect sensitive personal information, in the form of limited health information, when necessary to provide our Services. Any use of such information will be limited to the purposes necessary to provide the Services. As we do not collect any other sensitive personal information, and use is already restricted to approved purposes, we will not respond to requests to limit or cease the collection of such information.
Request Submissions
To exercise the access and deletion rights under the CPRA as described above, please use the information in the Questions and Contact Information section to submit a verifiable consumer request.
Verifiable Consumer Requests
A verifiable consumer request may be submitted by a California resident or a person registered with the California Secretary of State that is authorized to act on your behalf. These requests for access, which can only be made twice during a twelve (12) month period, and deletion must:
- Detail sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative; and
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Timeframe for Responding to Requests and Format
We will respond to your request within thirty (45) days of receipt.
The period of response may be extended to sixty (60) or ninety (90) days if more time is required. In that event, we will inform you of the reason and extension period in writing.
Fee
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.
No Discrimination
The CPRA prohibits a business from discriminating against California residents for exercising the rights outlined above. We will not discriminate against you for submitting such requests by:
- Denying goods or services to you;
- Charging different prices or rates for goods or services, including through the use of discounts, benefits, or other penalties;
- Providing a different level or quality of goods or services; and
- Suggesting a different price or quality of goods or services will apply if rights are exercised.
No Financial Incentive
We do not offer any financial incentives or price or service differences in an attempt to influence a resident’s decision whether or not to exercise a right afforded to the consumer under the CPRA.
Children’s Information
Our Site is not directed at children. We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the Questions and Contact Information section, below, and we will take steps to remove such Personal Information from our systems.
Authorized Agent
A California resident may use an authorized agent to submit a right to access request or a request to delete. To use an authorized agent, the California resident must provide the agent with written authorization. In addition, the California resident may be required to verify their own identity with us. We may deny a request from an agent that does not submit proof that they have been authorized by the California resident to act on their behalf. Such requirements, however, will not apply where a California resident has provided the authorized agent with power of attorney pursuant to Cal. Prob. Code Sections 4000 to 4465.
Additional Information for Residents of Nevada
Nevada law (SB 220) requires website operators to provide a way for Nevada consumers to opt-out of the sale of certain information that the website operators may collect about them.
We do not disclose personal information for monetary consideration. However, we have configured our Websites to process opt-out preference signals as described in the Opt-out Preference Signals section above.
Additional Information for Residents of Washington
Washington residents have the right to access and delete certain consumer health information, as defined under the Washington My Health My Data Act, that we collect about them. You can submit a request by using the contact information in the Questions and Contact Information section below.
Third-Party Links
The Websites or Services may include links to other websites, applications, information, and services provided by third parties. We are not responsible for the privacy policies or practices of those third parties. We encourage you to review the applicable privacy policies of such third parties if you elect to follow the links provided.
Personal Information of Children
We do not direct our Websites to children under the age of 13 and do not knowingly collect the personal information from children under the age of 13 through our Websites. If you are the parent of a child under 13, and you believe that you child has provided us with information about him or herself, please contact us using the contact information in the Questions and Contact Information section. To learn more about how to protect your child online, visit the Federal Trade Commission’s (“FTC”) website.
How We Protect Your Information
We implement a variety of security measures to help protect your personal information from unauthorized access, use, disclosure, alteration, and destruction, which includes, securing our systems and network and limiting access as appropriate. We also require our third-party vendors to implement reasonable administrative, technical, and physical safeguards as appropriate for any SelectDr data they create, transmit, or store. Additionally, we require this information be kept confidential. Although we use our best efforts to ensure the security and confidentiality of your personal information, unfortunately, no data transmission can be guaranteed to be 100% secure. Thus, we cannot guarantee or warrant the security of any information you transmit to us, and you do so at your own risk. You should only access our Websites within a secure environment and you remain solely responsible for the security of your computer at all times.
Retention and Accuracy of Personal Information
We do our best to ensure that the personal information we hold, and use is accurate. We rely on the individuals we do business with and our business partners to disclose to us all relevant information and to inform us of any changes. We keep your information for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting or other legal requirements).
When we have no legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Transfers
We will only transfer personal information outside of the United States for the purposes described in the Uses and Purposes for Processing Your Information section above.
Disclaimer
Our Websites do not constitute an offer or contract. Information on the Websites may contain inaccuracies or typographical errors. Information may be changed or updated without notice.
Policy Updates
We may update this Policy to reflect changes in our privacy practices at any time and without prior notice to you. When we do so, we will update the effective and last updated date above. We encourage you to periodically review this Policy for the latest information on our privacy practices with respect to your personal information.
Questions and Contact Information
If you have any questions or comments about this Policy or our privacy practices, or if you would like to exercise any of your rights, please contact us by email at privacy@selectdr.com or by mail at 1776 Peachtree Street NW, Suite 405N, Atlanta, GA 30309.
State Specific Notices
State | Consumer Privacy Rights | Process for Exercising Rights |
---|---|---|
California | The right to know, by way of our Policy and any specific inquiries you direct to us, where Personal Information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold; The right to have access to any Personal Information we have in our possession or control regarding you; The right to “opt-out” of our sale or sharing of your Personal Information to any third parties and to “opt-out” of any automated decision making or profiling; The right, with some exceptions, to have your Personal Information deleted from our possession or control; The right to receive equal service and pricing from us even if you exercise any of your privacy rights; The right to correct inaccurate personal information; The right to receive your Personal Information to allow it to be moved to other companies; and The right to restrict the processing of sensitive Personal Information. | California Law permits users of the Site who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. A California resident may also use an authorized agent to submit a right to access request or a request to delete. To make such a request, to learn more, or if you have any questions or concerns about your California privacy rights, please visit the California Privacy Rights section of the Policy. |
Colorado | To opt-out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information; or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you; To confirm whether we are processing your Personal Information and to receive access to that Personal Information; To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information; To delete your Personal Information; and; When exercising your right to access your Personal Information, to obtain the Personal Information in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance. | We will respond to any verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. Within forty-five (45) days of receipt of your appeal, we shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. We may extend this period by sixty (60) days where reasonably necessary, considering the complexity and number of requests serving as the basis for the appeal. If unsatisfied, you may file a complaint with the Colorado Attorney General at https://coag.gov/file-complaint/. |
Connecticut | To know what Personal Information we have collected about you, so long as revealing such information would not reveal a trade secret; 2) To obtain, where technically feasible, a copy of all the Personal Information that we have acquired about you; 3) To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of your Information; 4) To delete your Personal Information; and 5) To opt out of the processing of your data for the purposes of: a) targeted advertising, b) the sale of Personal Information, or c) profiling in furtherance of solely automated decisions that produce legal or similar significant effects on you. | We will respond to verifiable requests seeking any of the above requests within forty-five (45) days. |
Delaware | The right to confirm whether we are processing their personal information and to access that personal data; The right to correct inaccuracies in their personal data, taking into account the nature of the Personal Information and the purposes of the processing of their personal information; The right to delete personal information provided by or obtained about them; The right to obtain a copy of the personal data about them possessed by us in a portable and readily usable format; The right to obtain a list of categories of third parties to which the controller has disclosed their Personal Information; The right to opt out of the processing of their personal information for the purposes of: Targeted advertising; The sale of personal information; or Profiling in furtherance of a decision that produces a legal or similarly significant effect concerning them | We will respond to any verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. We shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions within forty-five (45) days of receipt of your appeal. |
Iowa | The right to confirm whether we are processing your Personal Information and to access that data; The right to delete the Personal Information that you provide to us; The right to obtain a copy of the Personal Information that you provide to us in a portable readily usable format; and The right to opt out of the sale of your Personal Information. | We will respond to verifiable requests within ninety (90) days, unless extended, for good cause, by another forty-five (45) days. |
Indiana | The right to confirm whether we are processing your Personal Information and request access to the same; The right to correct inaccuracies in the Personal Information you provided to us; The right to obtain a copy, or representative summary, of the Personal Information about you possessed by us in a portable and readily usable format; The right to delete the Personal Information that you provided to us and/or data otherwise obtained about you by us; The right to opt out of the processing of your Personal Information for targeted advertising, profiling, and of the selling of your Personal Information; and The right, as a parent or on behalf of a user known to be a child, to prevent the processing of sensitive data (as that term is defined by statute) about that child unless and until that parent or person on their behalf provides consent. | We will respond to verifiable requests within forty-five (45) days, unless extended for cause, by another forty-five (45) days. |
Montana | The right to opt-out of the sale by us of Personal Information and the use of Personal Information for targeted marketing and profiling; The right to delete the Personal Information that you provided to us and/or data otherwise about you; The right to confirm whether we are processing your Personal Information and request access to the same; The right to correct inaccuracies in the Personal Information you provided to us; The right to obtain a copy, or representative summary, of the Personal Information about you possessed by us in a portable and readily usable format; The right, as a parent or on behalf of a user known to be a child, to prevent the processing of sensitive data about that child unless and until that parent or person on their behalf provides consent; The right to appeal any decision by us not to provide information or take action pursuant to these rights. | We will respond to verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. We shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. |
Oregon (7/1/2024) | The right to confirm whether we are processing, or have processed, their personal information and the categories of personal information we are processing or have processed; The right to request a list of third parties to whom we have disclosed, at our option, either their personal information or any personal information; The right to obtain a copy of their personal information we are processing or have processed; The right to correct inaccuracies in the their personal data, taking into account the nature of the Personal Information and the purposes of the processing of the their personal information; The right to delete personal information provided by or obtained about them; The right to opt out of the processing of their personal information for the purposes of: Targeted advertising; The sale of personal information; or Profiling in furtherance of a decision that produces a legal or similarly significant effect concerning them. | We will respond verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. We shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions within forty-five (45) days of receipt of your appeal. If unsatisfied, you may file a complaint with the Oregon Attorney General at File a Consumer Complaint | Office of the Attorney General (https://justice.oregon.gov/consumercomplaints). |
Tennessee | The right to confirm whether we are processing their personal data and request access to the same; The right to delete the personal data that you provided to us and/or that we have obtained about you; The right to obtain a copy, or representative summary, of the personal data about you possessed by us in a portable and readily usable format; The right to correct inaccuracies in the personal data you provided to us; The right to opt-out of the sale by us of personal information and the use of personal information for targeted marketing and profiling; and The right to appeal any decision by us not to provide information or take action pursuant to these rights. | We will respond to verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. We shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. |
Texas | The right to have confirmed that an entity is processing the resident’s Personal Information and to access that personal data; The right to correct inaccuracies in the resident’s personal data, taking into account the nature of the Personal Information and the purposes of the processing of the resident’s Personal Information; The right to delete Personal Information provided by or obtained about the resident; The right, if available in a digital format, to obtain a copy of the resident’s Personal Information that the resident previously provided to the controller in a portable and, to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity without hindrance; and The right to opt out of the process of their Personal Information for the purposes of: Targeted advertising; The sale of Personal Information; or Profiling in furtherance of a decision that produces a legal or similarly significant effect concerning the resident. | We will respond to verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. We shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions within sixty (60) days of receipt of your appeal. If unsatisfied, you may file a complaint with the Texas Attorney General at File a Consumer Complaint | Office of the Attorney General (texasattorneygeneral.gov). |
Utah | To confirm if we are processing your Personal Information and to access that data; 2) To delete Personal Information that you provided to us; 3) If technically feasible, to obtain a copy of data that you provided to us in a portable manner; and 4) To opt out of the processing of Personal Information for targeted advertising or sale. | We will respond to verifiable requests within forty-five (45) days. |
Virginia | To confirm whether or not we are processing your Personal Information and to access such Personal Information; To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of the processing of the Personal Information; To delete your Personal Information; To obtain a copy of your Personal Information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Information to another controller without hindrance, where the processing is carried out by automated means; and To opt-out of the Personal Information processing for purposes of targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. | We will respond to verifiable requests within forty-five (45) days. We may extend this deadline once by an additional forty-five (45) days when reasonably necessary, taking into account the complexity and number of your requests, so long as we inform you of the extension within the initial forty-five-day response period along with the reasons for the extension. If we decline to take action regarding your request, we shall inform you within the deadlines discussed above, along with the justification for that decision. Should you choose to, you may appeal the decision not to take action (or to take limited action) by submitting an appeal within fourteen (14) days of receipt of our initial response. Within sixty (60) days of receipt of your appeal, we shall inform you in writing of any action taken or not taken, in response to the appeal, including a written explanation of the reasons for the decisions. If unsatisfied, you may file a complaint with the Virginia Attorney General at https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint. |